Returns & Exchanges

At Quad Warehouse, we want you to love your fashion finds; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. All returned apparel must be in original, unworn condition with tags still attached to qualify for processing.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging and include the provided packing slip to ensure fast processing.

3

Ship It Back

Print your prepaid shipping label, attach it to the package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing